Privacy policy
Welcome to Dopehri, a brand owned and operated by House of Pineapple (hereinafter collectively referred to as “Dopehri”, “House of Pineapple”, “we”, “us”, or “our”).
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase via our website (the “Site”). Your access to and use of the Site is subject to this Privacy Policy and our Terms of Service.
By using our Site, you consent to the collection, use, and disclosure of your personal information as described herein. If you disagree with any part of this policy, please discontinue using the Site.
This Privacy Policy applies to all users of the Site — both those who simply browse and those who register, place orders, or otherwise use interactive features.
1. Information We Collect
We may collect the following types of information:
a) Personal Data
Information you provide to us voluntarily when using certain features of the Site, such as:
· Name
· Email address
· Postal address
· Phone number
· Username, password
· Payment or billing information
· Other information you choose to provide (e.g. preferences, feedback)
b) Technical / Automatically Collected Data
When you visit the Site, we may also collect certain data automatically, including:
· IP address
· Browser type and version
· Operating system
· Device type
· Referring/exit pages
· Timestamps
· Pages viewed / clickstream data
· Log files
· Cookies, web beacons, tags, and pixels
· Geo-location data (when permitted and where relevant)
These technical data help us operate, secure, and improve the Site, as well as tailor your experience.
2. Consent & Your Choices
· By using the Site (or by providing personal data to us), you indicate your consent to this Privacy Policy and to the processing of your personal data as described herein.
· You may withdraw your consent at any time by contacting us (see “Contact Us” below). Withdrawing consent may affect your ability to use certain features or services.
· You have choices regarding communications: you can opt out of promotional emails or newsletters by following the “unsubscribe” link or contacting us.
3. How We Use Your Information
We may use the collected information for the following purposes:
· To process and fulfill your orders (including payment processing, shipping, invoicing, and order confirmation)
· To communicate with you about your order status, updates, customer support, or inquiries
· To send you marketing communications (if you have opted in) about new products, promotions, special offers, etc.
· To analyze and improve our business, Site performance, and customer experience
· To generate aggregated, anonymized data and insights (for statistical or research purposes)
· To detect, prevent, and address fraud, security issues, or abuse
· To comply with legal obligations and enforce our Terms & Conditions
4. Data Storage & Security
· We take appropriate technical, administrative, and physical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
· Wherever possible, we use encryption (e.g. SSL/TLS) for data in transit, and may use encryption for data at rest.
· However, no method of electronic transmission or storage can be guaranteed 100% secure.
· We strive to comply with applicable security standards and relevant legal requirements.
5. Third-Party Use & Disclosure
We may share your information with third parties under the following circumstances:
· Service Providers: To vendors, payment processors, shipping/courier partners, and other service providers who assist us in operating our business (on a need-to-know basis).
· Legal Obligations & Protection: To comply with applicable laws or respond to lawful requests, protect our rights or safety, or respond to legal process (e.g. court order).
· Analytics & Advertising: With analytics providers (e.g. Google Analytics) or marketing partners to measure traffic, usage, and to run targeted advertising (in accordance with applicable privacy settings).
· Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the new owner, subject to confidentiality promises.
· Aggregate & Anonymous Data: We may share anonymized or aggregated data which does not identify individuals.
When you are redirected to third-party websites (e.g. payment gateways, external services), their privacy practices are not governed by us. We encourage you to review their respective policies.
6. Cookies & Tracking Technologies
· We use cookies, web beacons, tags, and similar tracking technologies to collect and store information.
· Cookies may be session-based (temporary) or persistent (remain on your device).
· You may choose to block or delete cookies via your browser settings, but doing so may limit or impair certain features of the Site.
· We may also use third-party cookies for analytics or advertising (subject to applicable consent and regulations).
7. Age Requirement
By using the Site, you confirm that you are of legal age in your jurisdiction (or that you have the consent of a parent or guardian if you are a minor) to form a binding contract and to provide personal data as needed.
8. Updates to This Policy
We reserve the right to update, modify, or change this Privacy Policy at any time without prior notice.
When changes are made, we will update the “Last Updated” date (if included) and post the new version on the Site.
Your continued use of the Site after such changes constitutes acceptance of the revised Privacy Policy.
We recommend reviewing this page periodically.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: care@dopehri.com
Registered Business: House of Pineapple
Operating Brand: Dopehri
Address: 4th Floor, 400-A, 12 Ajit Singh House, Yusuf Sarai Commercial Complex, Green Park Metro Station, Yusuf Sarai, New Delhi – 110016
